Privacy Policy
1. Introduction
At Perimost, a design-forward brand under Eileen Grays LLC, we are dedicated to delivering products that represent exceptional quality, innovation, and artistry. In building a seamless shopping experience, we are equally committed to protecting your privacy and maintaining your trust. This Privacy Policy describes how we collect, use, disclose, and protect your personal information across our website, mobile interfaces, and other digital communication platforms. Whether you're discovering our collections or placing an order, we ensure your information is handled with integrity and care. By using our services, you agree to the terms of this policy. Our principal office is located at 9667 Owensmouth Ave Suite 100 Chatsworth, CA, 91311, USA.
2. Information We Collect
In the course of providing our services, we collect a range of personal data. This includes your full name, shipping and billing addresses, email address, phone number, and payment details, all of which are vital for processing orders and communicating with you effectively. We also collect technical data such as your IP address, device type, browser characteristics, and operating system to ensure website functionality and performance. To improve user experience, we track behavioral data—such as pages visited, time spent, and navigation patterns—to better understand our customers’ preferences and tailor our offerings accordingly. If you reach out to our customer service, we may retain your communication for training, troubleshooting, and quality assurance. We do not knowingly collect any personal data from children under 13.
3. How We Use Your Information
We use the information we collect to fulfill and manage your orders, process payments securely, communicate order updates, and deliver efficient customer service. It also enables us to personalize your shopping journey, improve our website’s usability, prevent fraudulent activity, and ensure compliance with applicable laws. In line with industry best practices, we employ behavioral analytics and advertising tools, such as Facebook Pixel and Google Ads, to better understand user interactions and present relevant content and promotions. These practices support our mission to continually refine our offerings and exceed your expectations.
4. How We Share Your Information
We do not sell your personal information to third parties. However, to deliver services effectively, we share necessary information with trusted partners. These include logistics providers for shipping, payment processors such as Shopify Payments and Stripe, and marketing platforms like Google Analytics and Meta. Each of these vendors adheres to high standards of data security and confidentiality. Where required by law, or to protect our legal rights, we may disclose your information to law enforcement or regulatory authorities. All such disclosures are limited to the extent necessary and in accordance with relevant privacy regulations.
5. Cookies and Tracking Technologies
Our site utilizes cookies and similar technologies—including web beacons, pixels, and session identifiers—to collect information about your browsing behavior. These tools help us understand how visitors interact with our content, allowing us to improve site design and personalize your experience. Most browsers allow users to manage or disable cookies in their settings, and you may also adjust advertising preferences through platforms such as Google Ads and Facebook. Disabling cookies, however, may limit some website functionalities.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, modify, or delete the personal information we maintain about you. California residents, for example, are entitled under the California Consumer Privacy Act (CCPA) to request disclosures regarding data collection and to opt out of certain uses. While Perimost does not sell personal data, we provide all users with control over marketing communications and data preferences. If you wish to exercise these rights, please contact us at support@perimost.com, and we will respond promptly in accordance with applicable laws.
7. Data Retention and Security
We retain your personal data only as long as it is necessary to fulfill orders, meet legal obligations, or support essential business operations. Perimost implements robust technical and administrative safeguards to prevent unauthorized access, misuse, or data loss. These measures include encrypted data transmission, restricted access protocols, and regular security audits. While no system is entirely immune to threats, we continuously assess and enhance our protective measures in line with industry standards.
8. Children’s Privacy
Our website, products, and services are intended for adult use and are not marketed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that data has been collected from a minor, we will promptly delete it. If you believe that a child has submitted information to us, please contact our support team immediately.
9. Third-Party Links
Our website may include links to third-party websites, such as design platforms, inspiration boards, or partner retailers. These sites operate independently and are governed by their own privacy practices. We are not responsible for the content, security, or data policies of external sites. We encourage users to read the privacy notices of any third-party websites before submitting personal information.
10. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect updates in our operations, legal requirements, or technological enhancements. Any material changes will be posted prominently on our website, and where appropriate, communicated via email. By continuing to use our services after such updates, you consent to the revised terms. We encourage you to review this page regularly to stay informed about how your information is handled.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact us at:
Perimost
Attn: Privacy Compliance Officer
9667 Owensmouth Ave Suite 100 Chatsworth, CA, 91311, USA.
Email: support@perimost.com